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Transferring Funds from Grab Wallet to Bank in Malaysia Made Easy

Unravel the process of moving your GrabPay Wallet balance to a bank or e-wallet in Malaysia. Secure, efficient, and convenient - experience the best of financial transactions with Grab! 

Transferring Funds from Grab Wallet

Hey there, digital denizens! Do you find yourself immersed in the world of GrabPay Wallet, often requiring to shift your balance to a traditional bank account or another electronic wallet? 

Fret not; we've got your back! This comprehensive guide will take you through the process of transferring funds from your GrabPay Wallet to a bank or e-wallet in Malaysia, with a dash of simplicity and a touch of convenience. 

Let's dive into this digital world without delay!

Pre-transfer Essentials: Identity Verification and PIN Setup

Before we delve into the steps of the transfer process, it's important to get the basics right. Below are two crucial preparatory steps you need to accomplish:



Identity Verification

Anti-money laundering measures require funds leaving the GrabPay Wallet ecosystem to undergo stringent checks. Thus, verifying your identity is a must.

Grab PIN Setup

A unique PIN ensures that your personal account information stays secure. Make sure to set it up and keep it confidential.

By ticking off these two boxes, you've already won half the battle!

Demystifying Fund Transfers: Step-by-step Guide

Transferring Funds from Grab Wallet to Bank in Malaysia Made Easy
Once you've completed the preparatory steps, it's time to take the plunge. Here's a detailed guide to navigate through the fund transfer process:



1. Access GrabPay Wallet

Begin by opening your Grab app. Navigate to your GrabPay Wallet section.

2. Choose the 'Transfer' Option

In your wallet, you'll find the 'Transfer' option. Select it to initiate the transfer process.

3. Follow the Prompted Instructions

Once you've chosen the 'Transfer' option, the app will guide you through the rest of the process. Follow the instructions to successfully transfer your funds.

Frequently Asked Questions (FAQs): Unravelling Doubts

In this section, let's explore some of the common questions related to GrabPay Wallet transfers and shed light on the finer details.

Why is Profile Verification Essential?

When you transfer funds out of your GrabPay Wallet, it reintroduces the money into the banking system, which is regulated by anti-money laundering measures. 

Hence, Grab must verify the identity of each user performing these transfers to ensure the legality and safety of the process.

Can I Transfer Funds to an Overseas-Based Bank Account?

No, due to regulatory stipulations, you are only allowed to transfer funds from your transferable balance to a Malaysia-based bank account.

What is the Distinction Between Transferable and Non-Transferable Balance?

The portion of your GrabPay balance that can be transferred to another GrabPay Wallet, a local bank account, or another third-party e-wallet is termed as 'transferable balance'. 

On the other hand, 'non-transferable balance' includes top-ups from credit cards and foreign debit cards, which can only be utilized for Grab services.

What are the Limits to Transferring Funds?

The minimum transfer amount has been set at PHP 100, while the maximum daily cash-out limit stands at PHP 50k.

What is the Estimated Time for a Transfer?

While most transfers should be completed within 30 seconds, do keep in mind that delays may occur if the bank or e-wallet provider is undergoing maintenance or experiencing downtime.

Are There Any Charges for Transferring Funds?

As of August 10, 2022, a nominal transfer fee of Php 15.00 has been introduced for transactions from GrabPay to banks or e-wallets, as approved by the BSP. 

However, transfers to other GrabPay wallets continue to be free of charge.

Troubleshooting Transfer or Cashout Issues

Sometimes, you might encounter issues such as the cashout not being received, the transaction not reflecting in the app, or a failed transaction refund. 

In these cases, it's important to ensure that your Grab app is updated to the most recent version, which can be found in the Playstore or the App store.

If you've successfully made a transfer but your recipient has yet to receive the amount in the bank account or e-wallet, it's recommended to reach out to Grab via their support page for further assistance.

Transfer Like a Pro: Tips and Tricks

Transferring money from your Grab Wallet to a bank account is not a daunting task if you know the ropes. Here are a few pro tips to make your experience even smoother:

Always ensure your Grab app is up to date. This can prevent many issues related to transactions and transfers.

Regularly check the list of supported banks and e-wallets on Grab's official website. The list might be updated from time to time.

Keep track of your transferable and non-transferable balances to manage your transactions effectively.


We have now unwrapped the process of transferring funds from your GrabPay Wallet to a bank or e-wallet in Malaysia. Remember, all it takes is a verified profile, a secure PIN, and a step-by-step walkthrough to ensure your transactions are seamless and secure. We hope this guide has been helpful and wish you happy, hassle-free Grabbing!

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