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StarHub Billing Hotline WhatsApp 2024

Explore the StarHub billing hotline on WhatsApp 2024 for seamless assistance. Learn how to check bills, prepaid balances, and contact support 24/7.

StarHub Billing Hotline WhatsApp 2024

In the ever-evolving landscape of telecommunications, StarHub remains a prominent player, not only for its stellar services but also for its commitment to customer satisfaction. 

As we step into 2024, let's delve into the realm of StarHub billing and discover the convenient channels, including the StarHub billing hotline on WhatsApp, designed to make your experience hassle-free.

StarHub Billing Hotline on WhatsApp 2024

In the age of instant communication, StarHub has adapted to meet the needs of its tech-savvy users. One such avenue is the StarHub billing hotline on WhatsApp, available 24 hours a day. 

Whether you have questions about your bill, prepaid balance, or any other inquiry, reaching out is as simple as a text message.

To check your bill, send an SMS with your NRIC, bill, and StarHub Account Number to 2455 (e.g., S1234567A, bill, 1.12345678). 

For prepaid balance inquiries, dial *123# and receive a detailed SMS within three minutes. If you prefer a more interactive experience, message StarHub on WhatsApp here.

If your queries go unanswered, rest assured that a live agent will connect with you promptly, ensuring you get the assistance you need.

Contacting StarHub through Various Channels

Service Type


Contact Number

Operating Hours

General Service Hotline


1633 (or +65 6820 1633 from overseas)

Available 24 hours

Prepaid Mobile Enquiries


9850 0000 (toll-free) or +65 9850 0000 (overseas)

Available 24 hours

Billing Enquiries


1637 (or +65 6820 1637 from overseas)

8 am - 9 pm

Sales Hotline


1630 (or +65 6820 1630 from overseas)

10 am - 8 pm

StarHub also offers a public hotline reachable at +65 6873 2828. For those on the go, the MyStarHub app on iTunes and Google Play provides a user-friendly platform to manage accounts and access support.

How to Drop a Mail

For a more traditional approach, StarHub encourages users to drop queries via email. Use their online feedback form, and expect a response within 1 to 3 business days.

As we embrace the advancements in telecommunications, StarHub stands at the forefront, ensuring customers have easy access to support. 

The StarHub billing hotline on WhatsApp 2024 is a testament to their commitment to innovation and customer satisfaction. 

Whether you prefer the efficiency of WhatsApp, a hotline call, or a detailed email, StarHub has you covered.

Disclaimer: This article serves as a guide based on information available up to my last update in February 2022. Please refer to StarHub's official website for the most current information.

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