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CIMB Malaysia Contact Centre 2024: Everything You Need to Know

Discover the latest contact details for CIMB Malaysia in 2024. Get info on phone numbers, emails, and more to reach their contact centre easily.


CIMB Malaysia Contact Centre
If you’re a CIMB customer, staying connected is crucial, especially when you need support. 

Whether you have inquiries, require assistance, or need to address any issues, knowing how to reach CIMB Malaysia’s Contact Centre in 2024 is essential. 

This guide will walk you through the various contact options available, so you can get the help you need with ease.


Contact Details for CIMB Malaysia in 2024

With CIMB Malaysia's contact options being updated, it’s important to be aware of the latest contact information. 

Here’s a comprehensive list of how you can get in touch with their customer support team:

Contact Type

Phone Number

Availability

Consumer Contact Centre

+603 6204 7788

24 Hours

Preferred Contact Centre (Local)

+603 2295 6888

24 Hours

Preferred Contact Centre (Overseas)

+603 2295 6888

24 Hours

Premier Credit Card Contact Centre

+603 6204 7799

24 Hours

Collection for Auto Financing

+603 2241 7300

Collection for Credit Card & Personal Financing

+603 2241 7500

Collection for Property, ASB & SME Financing

+603 2635 2088, +603 2635 2099

Recovery for Auto Financing (Repossession)

+603 9235 6197

Recovery for Auto Financing (Auction)

+603 9235 6198

Recovery for Auto Financing (Insurance/Takaful Claim)

+603 9235 6199

Recovery for Auto Financing (Redemption)

+603 2037 4900

Recovery for Credit Card

+603 2036 4200

Recovery for Personal Financing

+603 2295 4400

Debt Collection Agency Management Unit

+603 2241 7522, +603 2241 7533



Updated Email Address

As of August 24, 2024, CIMB Malaysia has updated its email address for customer inquiries. You can now reach them at:

contactus@cimb.com

This change is important for ensuring your emails are directed to the right department for quicker resolution.


How to Reach CIMB Malaysia

In addition to the phone numbers and email, CIMB offers several ways to get in touch:

  1. Fill Out an Online Form: You can complete the contact form available on their website.
  2. Send a Secured Message: Utilize their secure messaging service through the official CIMB website.
  3. Write to the Customer Resolution Unit (CRU): You can also send postal mail to:

CIMB Bank Berhad / CIMB Islamic Bank Berhad
Customer Resolution Unit (CRU)
P.O. Box 10338
GPO Kuala Lumpur
50710 Wilayah Persekutuan


Staying informed about how to contact CIMB Malaysia ensures you can get the support you need whenever necessary. 

With updated phone numbers, a new email address, and various contact methods, reaching out has never been easier. 

Keep this guide handy, and you’ll be well-prepared to handle any customer service needs with CIMB Malaysia in 2024.

Sources:

Feel free to use this guide to navigate CIMB Malaysia’s Contact Centre efficiently and stay connected!

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